Senior Associate - Programs Reporting & Outreach

1. Strategic Coordination & Departmental Support

• Support the Director of Programs in aligning communications, reporting, and outreach efforts across all program streams.

• Coordinate contributions from program teams to speeches, presentations, talking points, briefs, and donor-facing content, or support relevant program leads in the development of such materials.

• Facilitate program, cross-program and whole of organization communication, ensuring consistency in messaging, terminology, and representation of Hedayah’s work.

• Support departmental planning, timelines, and coordination of cross-departmental initiatives.

• Assist in strengthening the Programs Department’s systems, processes, and internal communication flows.

2. Reporting, Documentation & Data Presentation

• Draft, review, and edit a variety of program-related reports, including case studies, highlights, activity reports, donor reports, and summaries of program outcomes.
• Consolidate and analyze program implementation data in coordination with the MEL Officer to support preparation of periodic or ad hoc reports, including the Annual Impact Report.
• Ensure accuracy and clarity in the presentation of program data, indicators, and results.
• Attend and report on relevant internal and external meetings, trainings, and events to capture key insights.
• Develop high-quality documentation, ensuring compliance with donor requirements and internal quality standards.

3. Communications, Outreach & Stakeholder Visibility

• Draft or update content for Hedayah’s corporate website and social media platforms related to program achievements.
• Translate technical and programmatic information into engaging communications products.
• Support stakeholder visibility by developing speeches, briefings, presentations, and case studies that highlight program impact and donor contributions.
• Work with Corporate Communications to ensure alignment between program messaging and organizational branding.
• Represent Hedayah at external meetings, trainings, and events when required.

4. Program Support, Research & Content Development

• Contribute to the development and execution of specific program activities, including drafting proposals and concept notes, work plans, logical frameworks, and final reports.
• Support the preparation, implementation, and follow-up of program activities, including trainings, workshops, and outreach events.
• Contribute to curriculum and content development for capacity-building programs, including presentations, facilitator notes, and related materials.
• Conduct desk research and contribute to knowledge products related to program areas.
• Engage with partners on specific aspects of program activities, ensuring accurate and timely communication.
• Develop and generate content in Arabic and English.

5. Knowledge Management & Internal Information Systems

• Contribute to the development and maintenance of centralized repositories for reports, publications, and program documentation.
• Ensure effective retention, organization, and utilization of program knowledge across teams.
• Help maintain institutional memory by ensuring accurate and accessible documentation of program outputs.

6. Partnerships & Stakeholder Engagement

• Support the development and strengthening of strategic relationships under the guidance of the Director of Programs.
• Ensure that communications and reporting products reinforce positive stakeholder engagement and accurately reflect program impact.
• Contribute to outreach strategies to enhance visibility of Hedayah’s programmatic work.

Internal

• Chairman’s Office and Executive Office, as required
• Director of Programs
• Programs Department staff
• Research & Analysis Department
• Corporate Communications Department
• Monitoring, Evaluation and Learning (MEL) Officer
• Support Services Department

External 

• Government counterparts
• Donors and funding partners
• International and regional organizations
• Consultants and subject matter experts
• Policymakers and practitioners
• Academic and research institutions
• Civil society organizations and community representatives
• Private sector partners

Education:

• An advanced university degree in International Relations, Political Science, Communications, Public Policy, Journalism, Social Sciences, Terrorism Studies, International Development, or a related field.

Work Experience:

• A minimum of three (3) years of progressively responsible experience in program reporting, strategic communications, stakeholder engagement, knowledge management, program coordination, or a related field.
• Demonstrated experience in drafting and editing high-quality reports, donor deliverables, briefing papers, speeches, concept notes, and other strategic documents.
• Experience coordinating inputs from multiple teams and producing consolidated reports and communications products.
• Experience working with international organizations, government entities, or donor-funded programs is highly desirable.
• Knowledge of preventing and countering violent extremism (P/CVE), counterterrorism, peacebuilding, governance, or related thematic areas is desirable.
• Experience supporting donor reporting, program communications, or outreach activities is an advantage.

Languages:

At Hedayah, we work globally, delivering programs across diverse regions and contexts. Our programs span multiple countries and cultural settings, requiring adaptability and strong cross-cultural communication skills.

• Excellent command of written and spoken English is required.
• Proficiency in written and spoken Arabic is required.
• Knowledge of an additional language, such as French or Russian, will be considered a strong advantage, reflecting Hedayah’s current geographic portfolio and operational priorities.

Core Competencies

• Strategic thinking and planning.
• Excellent written and verbal communication skills, with the ability to translate complex technical information into clear and engaging content.
• Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously.
• High level of attention to detail and commitment to quality.
• Strong interpersonal skills with the ability to build productive relationships across multicultural teams and external stakeholders.
• Accountability, professionalism, integrity, and commitment to continuous learning.
• Ability to work independently while contributing effectively within multidisciplinary teams.

Technical and Functional Skills

• Excellent report writing, editing, proofreading, and document review skills.
• Ability to prepare speeches, briefing notes, presentations, donor reports, case studies, and other high-level communications materials.
• Ability to consolidate information from multiple sources into concise, accurate, and well-structured outputs.
• Experience presenting program data and results in a clear and meaningful manner.
• Strong knowledge management and documentation skills.
• Ability to coordinate cross-functional workflows and maintain effective communication across teams.
• Ability to engage professionally with government counterparts, donors, consultants, international organizations, and other stakeholders.
• Strong research and analytical skills, including the ability to synthesize information and produce high-quality written products.
• Ability to organize meetings, prepare agendas, and produce accurate minutes and action points.
• Excellent time management, prioritization, and problem-solving skills.
• Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Familiarity with content management systems, collaboration platforms, and basic design or data visualization tools is an advantage.

• This is a full-time position based in Abu Dhabi, United Arab Emirates.
• Candidates currently based in the UAE are preferred.
• The successful candidate will be required to travel internationally, as necessary.
• The role requires a high standard of written communication, confidentiality, attention to detail, and the ability to represent Hedayah professionally with governments, donors, and international partners.
• Flexibility to support high-level meetings, international events, and reporting deadlines outside standard working hours may occasionally be required.

To apply, please submit a short cover letter and CV to recruitment@hedayah.ae by 15 Aug 2026.